Billing & Subscription Terms

1. Payment Processor

All card payments are processed by Stripe, Inc. GAMB·8 never sees or stores your card number, CVC, or full bank details — those are collected by Stripe directly inside their PCI-DSS compliant checkout. We receive only bookkeeping fields (customer ID, subscription state, invoice references).

Crypto payments, where offered, are settled on public blockchains through our crypto processor. Stripe's privacy policy applies to card payments; see our Privacy Policy §3 for the full list of processors.

2. Subscription & Auto-Renewal

Paid plans are billed in advance on a recurring basis (monthly or annual, as selected at checkout). Subscriptions auto-renew at the end of each billing period at the then-current list price until you cancel. You will receive a renewal notice by email at least seven (7) days before each renewal for annual plans; monthly renewals are shown on your account billing page.

If a payment fails, we will attempt to retry the charge for up to fourteen (14) days before downgrading your account to the free tier. Any data stored on paid features remains accessible in read-only mode during this grace period.

3. Cancellation

You may cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period — you keep paid access through the date you already paid for, and you are not charged again. No cancellation fees apply.

4. Refunds & EU/UK Right of Withdrawal

EU & UK consumers. Under the EU Consumer Rights Directive (2011/83/EU) and UK Consumer Contracts Regulations 2013, you have a 14-day right of withdrawal from the date of purchase of a new subscription. If you exercise this right and have not actively used paid-tier features during the withdrawal window, you will receive a full refund within 14 days. If you chose to begin using paid features before the withdrawal window ended, a pro-rated refund may apply.

Outside the EU/UK. We offer a goodwill refund window of fourteen (14) days from the original purchase date for first-time paid upgrades. After the window closes, charges are generally non-refundable. We review exceptional cases (accidental double-charge, verifiable fraud, material service failure) on request — email support@gamb8.com.

Crypto payments are irreversible. Blockchain settlement cannot be undone by GAMB·8 or the network; we can only refund crypto purchases by sending a new transaction back to the sending address, typically minus on-chain fees. Wait for the refund-eligibility window above before requesting.

5. Price Changes

We may change prices, plan features, or plan structure. For existing subscribers, price increases apply only on the next renewal after at least thirty (30) days' notice by email. Plan benefits may be added or changed at any time provided the overall value of your paid plan is not materially reduced without notice.

6. Taxes

Prices shown at checkout may be exclusive of VAT, GST, or sales tax. Applicable tax is computed at checkout based on the country and tax identifier you provide. You are responsible for any withholding or local taxes that apply to your use of the service.

7. Billing Account & Disputes

You are responsible for keeping your billing details current. Unauthorised charges should first be reported to support@gamb8.com — we resolve most issues faster than a chargeback can. If a chargeback is filed against a charge that turns out to be authorised and non-refundable, your account may be suspended pending resolution.

8. Partner Program Payouts

GAMB·8 takes no money from gambling operators. The only commissions on the platform flow out of GAMB·8 to referrers in the inbound Partner Program (paying GAMB·8 Tools / API users they bring in). Those payouts, schedules, thresholds, and currency options are governed by the Partner Program & Affiliate Posture page and the separate Partner Agreement accepted during application.

9. Questions

Billing questions: support@gamb8.com. Disputes or regulatory matters: legal@gamb8.com.